Reference

Terms Conditions That Govern Your Use

These terms define the relationship between you and perangjitu every time you access your account, deposit through DANA, OVO or GoPay, place a wager or request a withdrawal.

Account obligationsPayment conditionsWithdrawal rulesDispute processEligibility criteria
perangjitu Terms Conditions That Govern Your Use
TERMS SUPPORT CHANNELS

How to Reach Us About These Terms

If any clause is unclear or you need clarification on how a term affects your account, contact us directly. Our support team handles terms-related queries through the same channels you use for account help — live chat, email and our in-app messaging feature. We aim to respond to policy questions within a single business day.

Team online

Live Chat

Open the chat widget from any page on the site. Mention that your question is about a specific clause and the agent will route you to our compliance desk for a detailed answer within the same session.

Email

Send your query to the address shown on our contact page. Include your account username and the section number you need explained. Email works well when you want a written record of the response for your files.

In-App Message

Tap the support icon inside your account dashboard on mobile. This channel is useful when you are mid-transaction and need quick confirmation about withdrawal limits or identity verification steps tied to these terms.

DATA AND SECURITY UNDER TERMS

How We Handle Your Data and Account Security

These terms include specific obligations around data handling, security measures and account retention. We treat every piece of personal information you provide — name, email, wallet ID — as confidential and process it only for the purposes described here. Below are the key commitments embedded in our terms.

Personal Data Use

We collect only what is required to run your account: identity details for verification, DANA or OVO or GoPay wallet IDs for transactions, and session data for security monitoring.

Cookie Handling

Our site uses cookies to maintain your session and remember device preferences. You may clear cookies at any time through your browser settings, but doing so will log you out and require re-authentication on your next visit.

Account Security Obligations

You must keep your password confidential and enable two-factor authentication when prompted. If you suspect unauthorised access, notify us immediately through live chat. We will freeze the account pending investigation within minutes of your report.

Data Retention Period

We retain account records for as long as your account is active plus an additional period required by applicable regulations. After that window, personal data is anonymised or securely deleted from our systems in line with standard data-protection practice.

Requesting Data Changes

You may request correction or deletion of personal data by emailing our support desk with your account username. We process valid requests promptly.

Who to Contact for Disputes

If you believe we have breached these terms or mishandled your data, raise a formal complaint via email first. We will acknowledge within one business day. Unresolved disputes may be escalated following the procedure described in the dispute resolution clause.

Common Questions About Our Terms & Conditions

We get specific questions about how these terms affect everyday account actions — deposits via DANA, OVO or GoPay, identity checks, account closures and more. Here are answers to the ones we hear most often.

The core terms are the same for every account holder. However, access to our services depends on local law and eligible regions, so certain features or withdrawal options may not be available where you are located. We do not make representations about legality outside supported areas.

Yes. You may request account closure through live chat or email. Any remaining balance will be returned to the DANA, OVO or GoPay wallet linked to your account, subject to standard identity verification. Pending wagers must settle before funds can be released.

Duplicate accounts discovered through matching e-wallet details, device fingerprints or personal data will be merged or closed. Balances on secondary accounts may be voided. If the duplication was unintentional, contact support with both usernames and we will review the case.

We notify you via the email registered to your account and display a banner inside the lobby. Material changes take effect after a notice period. Continued use after that period counts as acceptance. If you disagree, you may close your account and withdraw funds.

We store only the wallet identifier needed to process transactions — not your wallet PIN or full authentication credentials. Data is encrypted in transit and at rest. Our terms require us to apply industry-standard security measures to all stored payment information.

Typically a government-issued ID matching the name on your account and a screenshot or photo confirming ownership of your linked e-wallet. Additional documents may be requested if transaction patterns trigger our internal review thresholds outlined in the verification clause.

No. Accounts are personal and non-transferable under these terms. Selling, gifting or sharing account access with another person is a breach that may result in immediate suspension and forfeiture of any remaining balance held in the account.

First, raise a complaint via email with your account username and a description of the issue. We acknowledge within one business day. If the matter is not resolved within a reasonable timeframe, the terms outline an escalation path you may follow as described in the dispute clause.

One set of terms covers all categories — slots, live tables like No Commission Baccarat, sportsbook markets including Liga 1 football and crash games such as Crash Countdown Round. Category-specific rules, like settlement times on sports bets, are addenda referenced within the main document.

Email our support desk with your account username and a subject line referencing a data access request. We will provide a downloadable summary of the personal data we hold within a reasonable processing window. Transaction logs and security records are included where permitted.