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How perangjitu Handles Your Personal Information

This page explains exactly what data perangjitu collects when you open an account, make a deposit via DANA, OVO, or GoPay, and use our lobby — and how we keep that information protected.

Account data protectionDANA, OVO, GoPay wallet privacyNo third-party data salesYour right to request data removalIndonesia-focused data handling
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perangjitu How perangjitu Handles Your Personal Information
DATA HANDLING PRACTICES

How We Protect and Manage Your Information

Every section below reflects how we actually operate data on this platform — from how account credentials are stored to how your GoPay or DANA transaction history is handled after a withdrawal clears. If you are in Jakarta or Surabaya and using our mobile lobby, the same data protections apply regardless of how you access perangjitu.

Account Security

Your account password is stored in hashed form — we cannot read it, and neither can anyone else on our team. When you log in from a new device, an OTP is sent to your registered phone number to confirm it is really you. We recommend you keep your phone number current in your account settings so this step always works smoothly.

Cookie Use

We use session cookies to keep you logged in during your visit and functional cookies that remember your preferred language and lobby view. We do not use third-party advertising cookies to track your behaviour across other websites. You can clear cookies through your mobile or desktop browser settings at any time without affecting your account data.

Payment Data Retention

When you deposit via DANA, OVO, or GoPay, the transaction reference and amount are recorded on your account ledger. We retain this data to support withdrawal verification and to help you reconcile your account history. We do not store your full e-wallet credentials — only the transaction references that payment processors return to us after a transfer completes.

Data Access Rights

You have the right to ask us what personal data we hold, to request a correction if something is wrong, and to ask us to delete your account and associated records. We process these requests through our support channels. Deletion requests are handled in line with applicable Indonesian regulations, which may require us to retain certain transaction records for a defined period.

Third-Party Sharing Limits

We share your data only with the payment processors needed to run your DANA, OVO, or GoPay transactions, and with security services that help us detect fraudulent account access. No personal data is passed to advertisers, data brokers, or unrelated third parties. Every partner who receives data from us is contractually required to protect it to the same standard we apply.

Policy Updates

When we update this privacy policy, we post the revised version on this page with a note at the top indicating the change date. We may also notify you via your registered email address if a change materially affects how your personal data is used. Continued use of your account after a policy update means you have accepted the revised terms.

PRIVACY CONTACT

Reach Us About Your Data

Live Chat Support Our live chat channel is the fastest path for privacy questions. If you want to know what data we hold on your account, or you need to update personal details tied to your DANA, OVO, or GoPay wallet, start a chat and our team will respond quickly.
Email Data Requests For formal data access or deletion requests, email our support address with your registered account details. We handle all written requests carefully and aim to confirm receipt within one business day. Email is the right channel for anything that needs a documented record.
Account Help Center The account help section of the site covers common privacy questions — how to update your registered phone number, how to unlink a payment wallet, and how to review the data fields stored against your profile. Check there first for straightforward account changes.

Your Privacy Questions, Clearly Answered

These are the questions we hear most often from account holders about how their data is collected, stored, and managed on perangjitu. If your question is not here, reach our support team through live chat or email and we will give you a direct answer.

We collect your name, email address, phone number, and the payment wallet details you provide during registration — for example, the mobile number linked to your DANA or OVO account. We also collect your IP address and device type each time you log in, to monitor for unusual access and keep your account secure.

No. When you make a deposit or withdrawal, the transaction is processed directly through the relevant payment network. We receive only a transaction reference and the transfer amount — not your full e-wallet PIN or account password. Your wallet credentials never pass through our servers.

Yes. Send a data access request to our support email using the address registered to your account. We will compile the personal data fields we hold and share them with you. Please allow a few business days for us to prepare and verify the request before sending a response.

Contact our support team through live chat or email and request account deletion. We will close your account and remove personal data in line with applicable Indonesian regulations. Note that transaction records may need to be retained for a defined period under financial record-keeping requirements before full deletion is complete.

We share data only with the payment processors that handle your DANA, OVO, and GoPay transactions, and with security partners that help protect accounts. We do not sell your data to advertisers or data brokers. Any third party that receives your data is contractually bound to protect it and use it only for the specified purpose.

We use session cookies to keep you logged in and functional cookies to remember your lobby preferences. We do not use advertising cookies to track you on other sites. You can clear or block cookies in your browser or mobile device settings. Doing so may log you out of your current session but will not affect your saved account data.

We keep your account data for as long as your account is active. After account closure, we retain certain records — particularly transaction history related to DANA, OVO, or GoPay payments — for the period required under applicable Indonesian regulations. Personal profile data is deleted or anonymised once that retention period ends.

We update this page whenever the policy changes and note the revision at the top of the document. For material changes that affect how your personal data is used, we will also send a notification to your registered email address. Continuing to use your account after the update date means you accept the revised policy.

Yes. The same data protections apply whether you access the lobby on a desktop browser or via mobile. Your login session is secured with an OTP step when you sign in from a new device. We recommend keeping your registered phone number up to date in account settings so the OTP always reaches you without delay.

Contact our support team immediately through live chat so we can review your recent login activity. We can flag unusual sessions tied to unfamiliar IP addresses and help you secure your account by resetting your credentials. Acting quickly limits any potential exposure to your personal data or linked payment wallet.

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